05-10-2016, 05:17 PM
Another thought: Turning off the computer can also represent a hard reboot. In the sense that something is wrong with the computer, that it's not working properly and none of the troubleshooting steps have worked so it's time to try a hard reboot.
Nothing else has worked so it's time for a hard reboot.
Nothing else has worked so it's time for a hard reboot.